Starting as a manager of product managers

Inspired by a former colleague's blogpost about things to do as a new product manager joining a team (which has now become a Trello board) and because I have just started a new role, I thought to add to Steve’s piece by reflecting on what to do when you start as a manager of product … Continue reading Starting as a manager of product managers

What about a squiggly product career?

‘What are you building here?’ was an interview question that dumbfounded me 5 years ago. That day, I mumbled an incoherent answer.  In hindsight, I have a better response: a squiggly career*. With every new product job I have changed industries, working across non-profit, legal, government and now gaming. I have chosen to focus on … Continue reading What about a squiggly product career?

Reframing the local authority as a local facilitator of change

At a recent service design event in London, I was in a discussion about service design and local authorities, where I heard about the great work that Waltham Forest Council is doing in that area. And I've been thinking about it ever since, specifically about what was so different about the approach the service design … Continue reading Reframing the local authority as a local facilitator of change

MTPcon 17 — theme 3: rejecting or embracing the past

Some of the speakers touched on how we deal with the ideas and ways of the past. Jake Knapp’s design sprint methodology is framed as a rupture from the past, from the ‘default’. Don’t just do design the way you’ve always done it, break from it. Using the ‘design sprint’, a one-week exercise for a … Continue reading MTPcon 17 — theme 3: rejecting or embracing the past

MTPcon 17 — theme 2: creating space and opportunity for teams to perform

A number of the speakers touched on ideas and methods to create space and opportunity for cross-functional product teams to perform. Sarah Nelson talked about the importance of space and the working environment. As culture shapes space, shape also creates a culture. And shape limits or enables the kind of interaction that will enable a … Continue reading MTPcon 17 — theme 2: creating space and opportunity for teams to perform