MTPcon 17 — theme 1: the contribution of leadership

Martin Eriksson opened the day with a story from his time as a PM at a London startup and a release that was particularly pivotal for the product, and for the company. At that time, he questioned his contribution to the release — he hadn’t prioritised any of the stories, discussed any of the designs … Continue reading MTPcon 17 — theme 1: the contribution of leadership

When your customer is not your user

A while ago at Product Tank London, we discussed ‘when your customer is not your user’. The speakers described their experiences of where their customer was not their user, what the challenges were and how they were (or weren’t) overcome. When your customer is not your user… One example of where customer != user is … Continue reading When your customer is not your user

How can we be better at data for development?

Last week I attended a data for development event with the ICT4D community here in London. It was a very thought-provoking evening with some great examples of how data is collected and used in a development or humanitarian context. Data - one of development's toughest challenges When I hear about data for development, my first thought … Continue reading How can we be better at data for development?