You may want to start by reading part 1 of the series: What is Knowledge Management and why should you care? Our users are our colleagues. Whether they are working in games, human resources or IT, they require an entire ecosystem of products to help them access the knowledge they need. What are the products? … Continue reading Building Knowledge Management products

Knowledge Management, whether you have a department for it or not, is a crucial part of how companies function.  In an organisation with thousands of people working across the world, knowledge is not only created constantly, but it is also shared and consumed with near immediacy. Our designers are coming up with new ideas, our … Continue reading What is Knowledge Management and why should you care?

Inspired by a former colleague's blogpost about things to do as a new product manager joining a team (which has now become a Trello board) and because I have just started a new role, I thought to add to Steve’s piece by reflecting on what to do when you start as a manager of product … Continue reading Starting as a manager of product managers