Send ‘HAPPY’ to 12345

Last weekend I saw an ad on the train about getting free mental health advice via SMS. All I needed to do was to send 'TIPS' to a shortcode.  I decided to sign up for two reasons: 1 I am quite a typical A-type neurotic millennial living in the big city. Stressed out is my default. … Continue reading Send ‘HAPPY’ to 12345

Why NGOs never fail

Ask any NGO workers about failures in their organisation, it’s likely they are going to struggle to come up with an answer. Especially if they are business development people, they probably won’t tell you about a failure. However, many NGOs fail, and often. But the way the system is constructed doesn’t allow for the concept … Continue reading Why NGOs never fail

Why UX design matters in ICT4D interventions

Joe Dollar-Smirnov, UX Trainer at General Assembly, defines user experience (UX) design as the act of designing an intuitive and rewarding product or service around the needs of the end user. When working on products at OneWorld, I keep two objectives in mind: When interacting with the technology, the user needs have a successful and … Continue reading Why UX design matters in ICT4D interventions

How can mobile technology improve health in LMIC? (UCL conference)

Today I attended the first day of the mhealth conference at University College London on ‘How can mobile technology improve health in low and middle income countries?’. Here are just a few thoughts based on the presentations and discussions I heard today! Some key points from the day - Account for disabilities in mhealth interventions: … Continue reading How can mobile technology improve health in LMIC? (UCL conference)